Privacy Policy
Last updated: June 3, 2025
1. Introduction
Clear Ear British Columbia (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our mobile hearing and ear care services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business details, and any information you submit through our booking form or contact form.
- Usage Data: Your IP address, browser type, and pages visited on our website through analytics tools like Google Analytics.
3. How We Use Your Information
We use your information to:
- Book and manage appointments
- Respond to inquiries
- Provide customer support
- Send important service updates or confirmations
- Maintain compliance with WorkSafe BC requirements
4. Information Sharing
We do not sell or rent your personal information. We may share your data with third-party service providers who assist us in delivering our services, such as email or booking platforms. All providers are required to maintain confidentiality and security.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purpose it was collected for or to comply with legal or regulatory obligations.
6. Security
We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
7. Cookies
We may use cookies to improve your experience on our site. You can choose to disable cookies in your browser settings, but some features may not function properly.
8. Your Rights
You have the right to access, correct, or request deletion of your personal data. To make such a request, please contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest revision date.
10. Book Now
If you have any questions or concerns about this Privacy Policy, please contact us at info@clearearbc.com.